Indexing is a very labor-intensive task. Furthermore, because quality controls and the double indexing feature (i.e. the ability to retrieve a document either by Book & Page or by Year & Instrument number), TitleWorks indexes all the documents in its overseas operation. TitleWorks creates databases of the indexed documents and these databases are subsequently deployed in its data center along with the images.
TitleWorks scans all documents at a higher resolution than that used by its competitors. This in turn results in better looking images both on the screen as well as on the printed pages. The scanning phase does not end with first scan. A series of tools are used on each document to enhance the quality of the document even more.
The retrieval software's ease of use and its deceptively simple architecture reflects its quality. It requires minimal training thereby reducing the learning curve for users. The software is capable of operating in a desktop in any location. As long as the desktop has an internet connection and appropriate security credentials, the user can access the documents in TitleWorks servers.
TitleWorks uses server software that provides the maximum uptime in order to service all client requests. The quality of the server software would be of no benefit if it were not coupled with other measures. For this reason, TitleWorks servers are hosted at a state-of-the-art data center in Bakersfield. The data center provides physical security as well as redundant power, redundant connectivity to the internet backbones and fire repressing systems. All systems are monitored 365 days per year, 24 hours a day, 7 days a week.
TitleWorks provides digital document management solutions to its customers. It sells access to the documents it has scanned, indexed and stored in its servers. With the use of TitleWorks retrieval software and an internet connection, users anywhere in the world are able to retrieve, review, annotate, e-mail and/or print digital documents. Offices that use TitleWorks services have eliminated the use of microfilm and related equipment thereby allowing them to use their office space in ways that are more productive. Searching, Customer Service, Escrow and legal departments among others use the documents retrieved via TitleWorks during their day-to-day operations.